International Shipping Policy

Important disclaimer for orders outside Hong Kong

Duties and taxes
When packages are shipped internationally, they may be subject to import taxes, duties, and/or fees imposed by the destination country. These fees are usually paid after the shipment reaches the destination country. Such charges are not included in the product price or shipping and handling charges. These charges are the buyer's responsibility as we only charge the shipping cost of your order. MINGBAN MART is not responsible for these additional costs that may be incurred. Buyers are responsible for obtaining information about the laws, regulations and restrictions that may apply in their country when purchasing our products. By placing an international order (shipping outside of Hong Kong), the buyer is responsible for complying with the laws, regulations and restrictions of the country in which he or she is located. If the product is seized and destroyed by customs, or returned to Hong Kong, we will not be responsible for losses, product or shipping fee refunds. After the product is returned to MINGBAN MART , if the buyer wants to deliver it again, the buyer will bear the shipping cost.

delivery time
If you need your product delivered by a specific date, please send an email to mingbanmart@outlook.com to verify the details. MINGBAN MART does not guarantee a specific delivery date or delivery time frame for any product or order outside Hong Kong at any time. Any shipping method times listed are estimates only. For orders with deadlines, please order in advance and we will arrange it for you.

Shipping terms
MINGBAN MART is not responsible for any loss, misplacement, delay or damage of goods after the freight company sends them. MINGBAN MART is not responsible for any lost or stolen packages that have been confirmed delivered to the address provided. Customer assumes full responsibility for any claims against the carrier for damage and/or loss of shipments. MINGBAN MART is not responsible for the carrier's misdelivery errors or incorrect shipping information. Questions regarding the International Shipping Disclaimer should be sent to mingbanmart@outlook.com.