Local Shipping Policy
Local Shipping (Hong Kong only)
- Free shipping on net spending of HK$300 or above, our store uses SF Express/other logistics companies to provide delivery services
- Spending less than HK$300 will be arranged by SF Express (shipping fees are calculated by volume+ weight)
SF Express : Including residential delivery, SF station* and EF Locker* (*When checking out, you can directly fill in the SF pick up point code or SF locker code in the delivery address column.)
SF Store Address (SF pick up code) : https://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/
ET Locker address (SF Locker Code) : https://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/EF-Locker/
- Do not use a PO Box as your shipping address.
- SF Express is only suitable for orders shipped to Hong Kong. Sorry for any inconveniences caused.
- After confirming the payment is successful, it will takes 1-3 working days to process and send out the order, depending on the stock.
- Under normal circumstances, the standard delivery service arrives at the delivery address within 2-3 business days. Orders in remote areas of Hong Kong will take an additional 3 to 4 working days to arrive.
* Customer should consider the risk of shipping before purchasing. If the product is lost during the shipping period, the customer must bear the loss.
** If the item is out of stock and does not met the minimum requirement of HK$300 for free SF delivery, we will change it to SF customer pay. We apologize for this incident.
*** Please notify customer service if you would like to send multiple orders together and mail it in one waybill/package. If we did not receive your notification regarding this matter, we will automatically sent out the order as it is, and we will not accept the request for a refund of the shipping cost.