transportation policy

Shipping fee (Hong Kong only)

• Free shipping is available for net purchases of HK$300 or above. Our store uses SF Express/other logistics companies to provide delivery services*
• For purchases under HK$300, SF Express will be arranged for delivery/collection ( shipping charges are calculated based on volume and weight)

SF Express: including residential delivery, SF Express Station* and SF Smart Locker* (*When checking out, you can directly fill in the SF Express code in the delivery address column.)

SF Express station address: https://www.sf-express.com/hk/tc/dynamic_function/SFNetwork/SF_store_address/

By the way, the smart locker address: https://www.sf-express.com/hk/tc/dynamic_function/SFNetwork/EF-Locker/

Shipping Address

• Please do not use a PO Box as your shipping address.
• SF Express is only suitable for orders shipped to Hong Kong. Sorry for any inconveniences caused.

Delivery Time

• After confirmation of successful payment, it will generally take 1-3 working days for the order to be processed and shipped, depending on the inventory.
• Pre- orders take about 10-20 working days to process. Generally, after the pre-order arrives at our warehouse, we will ship the goods to the address you filled in when ordering. For information on how to order, please visit: https://mingban.com.hk/pages/pre-order-instructions
• Under normal circumstances, standard delivery service will arrive at the delivery address within 2-3 working days. Orders placed in remote areas of Hong Kong will take an additional 3 to 4 working days to be delivered.

* Guests should consider the shipping risks before purchasing. If there is any loss during transportation, the guest will be responsible for the loss.
** If there is a shortage of goods and the order amount does not reach HK$300, SF Express will be arranged to send or collect the order, please forgive me.
*** If you need to combine shipments, please notify customer service yourself. Requests for freight refunds will not be accepted.