Shopping Guide

． If you do not receive a confirmation email/SMS (including promotional/spam boxes) after placing an order, please contact customer service to ensure that the order is successfully placed.

． All bakery products are measured by hand, the sizes are for reference only. There may be slight deviations in size. The store will not accept any refund requests for product size deviations.

．Since some of the baking tools are handcrafted, each product may not be completely consistent or flawless. Some of our molds will be stained during processing and spraying, or when it is baked in a high-temperature oven, the spots and scratches generated by the contact with the conveyor belt are normal phenomena, it is not quality defects. Scratches, bumps, deformation of the outer packaging, moisture in the outer box, and/or smell contamination that may be caused during transportation are not included in the scope of defects. Please read carefully before placing an order. If the product needs to be replaced, the customer can contact the customer service to exchange the product within 3 days of receipt, and bear the return shipping cost.

． Due to the different color rendering of each computer, as well as due to the different lighting at the shooting location and each person's definition of color, the color of the product shown in the photo cannot be 100% exactly the same. Please refer to the actual product for color. Please consider carefully before placing an order. The store will not accept any refund application for product pictures and physical differences.